Legal notice

Last updated: August 27, 2026

Website operator and seller

Trading name: Velours & Co
Legal entity: GROMPYS LTD
Company number: 13374519
Company type: Private limited company registered in England and Wales
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Website: https://veloursandco.com
Email: sup.veloursandco@gmail.com
Telephone: +44 7418 356120
VAT status: GROMPYS LTD is not currently registered for UK VAT.

Important return-address notice

The registered office above is the company’s legal contact address and is not a product-return facility. To return an order, contact sup.veloursandco@gmail.com. We will provide a prepaid, trackable return label and the current address of our authorised returns warehouse in China.

Fulfilment disclosure

Products sold through Velours & Co are fulfilled and shipped from logistics facilities in China. GROMPYS LTD remains the contracting seller and is responsible for customer support, refunds, and applicable consumer obligations.

Contacting us

For questions, complaints, legal notices, privacy requests, returns, or order support, use the email address or telephone number above. Please include your order number where relevant.