Contact information

Velours & Co is a trading name of GROMPYS LTD, a private limited company registered in England and Wales.

Company number: 13374519
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Customer support email: sup.veloursandco@gmail.com
Telephone: +44 7418 356120
Website: https://veloursandco.com

Returns: Do not send products to the registered office. Email us before returning anything. For an approved return, we provide a prepaid, trackable label and the authorised warehouse address in China.

Order support: Include your full name, order number, and a short description of the issue. For damaged or incorrect items, attach clear photographs where possible.